Privacy - Australian Gold and Silver Jewellery

At Australian Gold And Silver Jewellery, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services. By accessing and using our website, you consent to the practices described in this policy.

Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, billing and shipping addresses when you place an order, create an account, or subscribe to our newsletter.

1.2 Payment Information: When you make a purchase, we may collect payment-related information, including credit card details, billing address, and other necessary details to process your payment securely.

1.3 Website Usage Information: We may collect non-personal information about your interactions with our website, such as IP addresses, browser type, referring URLs, pages viewed, and other similar data. This information helps us analyse trends, improve our website’s functionality, and enhance your user experience.

Use of Information

2.1 Order Processing: We use your personal information to process and fulfill your orders, communicate order status, and provide customer support related to your purchases.

2.2 Communication: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt out of receiving such communications at any time by following the instructions provided in the email.

2.3 Website Improvement: We analyse website usage information to understand user preferences and optimise our website’s performance, content, and features.

2.4 Legal Compliance: We may use or disclose your personal information as required by applicable laws, regulations, legal processes, or government requests.

Information Sharing

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to perform various functions on our behalf, such as payment processing, order fulfilment, shipping, and marketing. These service providers have access to personal information only to the extent necessary to perform their duties and are obligated to maintain its confidentiality.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity as part of the transaction. We will notify you of any such change and provide you with choices regarding your information.

3.3 Legal Requirements: We may disclose personal information if required to do so by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process, or respond to a government or regulatory request.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. We implement industry-standard security measures, including SSL encryption, to safeguard your data during transmission. However, please note that no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will promptly delete it.

Your Rights and Choices

You have the right to access, correct, update, and delete your personal information. You may also have the right to restrict or object to certain processing activities. To exercise these rights or if you have any questions or concerns about our privacy practices, please contact us using the information provided below.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

If you have any questions, comments, or concerns about our Privacy Policy or our privacy practices, please contact us using the following contact information:

- Email: info@agsj.au
  - Address: Australian Gold And Silver Jewellery, 81-81 Campbell St, Surry Hills 2010, NSW Australia

We will make every effort to address and resolve any issues or concerns you may have regarding the privacy of your personal information.

Last updated: 15.03.2024

By using the Australian Gold And Silver Jewellery website, you signify your consent to this Privacy Policy.